Information technology governance in University of Muhammadiyah Palembang using framework COBIT 5 domain; Evaluate, Direct and Monitor (EDM)

Zulhipni Reno Saputra Elsi(1*); Karnadi Karnadi(2); Jimmie Jimmie(3); Fajrie Agus Dwino Putra(4); Hartini Hartini(5); Sri Primaini Agustanti(6);

(1) Universitas Muhammadiyah Palembang
(2) Universitas Muhammadiyah Palembang
(3) Universitas Muhammadiyah Palembang
(4) PT PLN (Persero) UPDL Palembang
(5) Amik Sigma
(6) Amik Sigma
(*) Corresponding Author



This study aims to find out about Information Technology management at Muhammadiyah University of Palembang and to get right advice in managing Information Technology from the University level to the Study Program. Regarding benchmarks in Information Technology Governance use the Cobit 5 framework with the Evaluate, Direct and Monitor domains. Monitoring and evaluation was carried out using a questionnaire distributed to lecturers and employees at the Muhammadiyah University of Palembang and the researchers did observations on the management of higher education information technology governance. Based on the questionnaire result, the highest gap occurs in sub domain 4, which is 3.65 while the observation result towards the capability level is at level 3 with a value of 56.67%, the sub domain ensuring resource optimization has the highest capability value of 66.67%. Based on the data obtained using the EDM domain, the University of Muhamadiyah Palembang has to set Standard Operating Procedures (SOP) and Work Instructions (IK) so every five processes can run well to create good IT governance.


Full Text:


Article Metrics

Abstract view: 213 times
PDF view: 92 times

Digital Object Identifier




Ilka Zufria, “Audit of IT governance in the field of resource management at the north sumatra investment and licensing service office based on the COBIT 5 framework,” Int. J. Inf. Syst. Technol., vol. 4, no. 1, pp. 518–525, 2020, doi:

P. Juliantari, D. G. H. Divayana, and G. R. Dantes, “Analysis of E-Government governance in bangli district’s government using the COBIT 5 framework,” in 3rd International Conference on Innovative Research Across Disciplines (ICIRAD 2019), 2020, pp. 347–353, doi:

R. Y. Sianida, F. N. Afiana, and R. Wahyudi, “IS governance evaluation using COBIT 5 framework on the central statistics agency of banyumas district,” J. Comput. Sci. an Eng., vol. 1, no. 1, pp. 1–9, 2020, doi:

J. F. Andry, Hartono, and A. Chakir, “Assessment IT governance of human resources information system using COBIT 5,” Int. J. Open Inf. Technol., vol. 8, no. 4, p. 59+63, 2020, [Online]. Available:

R. A. Rizal, R. Sarno, and K. R. Sungkono, “COBIT 5 for analysing information technology governance maturity level on masterplan E-Government,” in 2020 International Seminar on Application for Technology of Information and Communication (iSemantic), 2020, pp. 517–522, doi: 10.1109/iSemantic50169.2020.9234301.

S. Tangprasert, “A study of information technology risk management of government and business organizations in Thailand using COSO-ERM based on the COBIT 5 framework,” J. Appl. Sci., vol. 19, no. 1, pp. 13–24, 2020, doi: 10.14416/j.appsci.2020.01.002.

Tristiyanto and C. Octaria, “IT governance audit at Lampung University using COBIT 5 framework Focus on EDM domain,” in The 2nd International Conference on Applied Sciences Mathematics and Informatics, 2019, pp. 1–13, doi: 10.1088/1742-6596/1338/1/012060.

L. R. Viecco and J. G. Arevalo, “Information technology governance model, based on risk management and information security for colombian public universities: Case on Study University of La Guajira,” 2020, doi: 10.1088/1757-899X/844/1/012045.

A. Safitri, I. Syafii, and K. Adi, “Identifikasi level pengelolaan tata kelola SIPERUMKIM kota Salatiga berdasarkan COBIT 2019,” J. Rekayasa Sist. dan Teknol. Inf., vol. 3, no. 5, pp. 429 – 438, 2021, doi:

H. Ghasali and K. Christianto, “System information audit with COBIT 4.1 and Balanced Scorecard Framework (Case Study: PT. Boga Dimsum Indonesia),” J. Rekayasa Sist. dan Teknol. Inf., vol. 2, no. 2, pp. 560 – 565, 2018.

I. Santosa and R. Yusvinindya, “Analisis risiko dan kontrol perlindungan data pribadi pada sistem informasi administrasi kependudukan,” J. Rekayasa Sist. dan Teknol. Inf., vol. 3, no. 3, pp. 496–504, 2019.

E. Nachrowi, Y. Nurhadryani, and H. Sukoco, “valuation of Governance and management of information technology services using COBIT 2019 and ITIL 4,” J. Rekayasa Sist. dan Teknol. Inf., vol. 4, no. 4, pp. 764–774, 2020.

A. Irhandayaningsih, “Performance measurement of information technology governance in the library of diponegoro university using COBIT assessment framework,” E3S Web Conf., vol. 202, 2020, [Online]. Available:

H. BOUAYAD, L. BENABBOU, and A. BERRADO, “A fuzzy TOPSIS based approach for alignment of information technology strategy in supply chains,” in 2020 5th International Conference on Logistics Operations Management (GOL), 2020, pp. 1–8, doi: 10.1109/GOL49479.2020.9314744.

ISACA, COBIT 5 Framework. 2012.

Muhammad Agreindra Helmiawan, “COBIT 5 untuk manajemen teknologi informasi & proses bisnis perusahaan,” no. June 2017, 2018.

M. Maskur, N. Adolong, and R. Mokodongan, “Implementasi tata kelola teknologi informasi menggunakan framework COBIT 5 di BPMPTSP Bone bolango,” Masy. Telemat. Dan Inf. J. Penelit. Teknol. Inf. dan Komun., 2018, doi: 10.17933/mti.v8i2.106.

S. De Haes, W. Van Grembergen, and R. S. Debreceny, “COBIT 5 and enterprise governance of information technology: Building blocks and research opportunities,” J. Inf. Syst., vol. 27, no. 1, pp. 307–324, 2013, doi: 10.2308/isys-50422.

A. A. Nugraha, L. Linawati, and N. P. Sastra, “Framework pengelolaan infrastruktur tik di pemerintah kabupaten Badung,” Maj. Ilm. Teknol. Elektro, 2017, doi: 10.24843/mite.2018.v17i01.p02.

M. A. Mude, “Penilaian sistem informasi akademik menggunakan model COBIT 4.1,” Ilk. J. Ilm., vol. 9, no. 3, pp. 356–360, 2017, doi:

ISACA, Self-assessment Guide: Using COBIT 5. ISACA: ISACA, 2013.


  • There are currently no refbacks.

Copyright (c) 2022 Zulhipni Reno Saputra Elsi, Karnadi Karnadi, Jimmie Jimmie, Fajrie Agus Dwino Putra

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.